In order to expedite our customer support, I've been working on deploying an AI-powered chatbot. Although it performs admirably when answering simple questions, I'm interested to see how well these chatbots handle more intricate or emotionally charged client requests. Has anyone here scaled the use of chatbots for more in-depth support interactions?
I'd be interested in knowing your thoughts on AI chatbots. Do they live up to the hype when it comes to managing actual, high-pressure customer service situations?
I'd be interested in knowing your thoughts on AI chatbots. Do they live up to the hype when it comes to managing actual, high-pressure customer service situations?